About us

ABOUT US

Established over 150 years ago, Conroy Couch continues to be a family run, independent jewellers specialising in second hand and antique jewellery.

DAVID ROWE- DIRECTOR

Having been brought up in the jewellery industry through the family business, I have lived and breathed jewellery my entire life. I studied the practical side of jewellery making and repairs in my early years and took over the family business with my wife Regina in 1980.

Over the years I have completed numerous jewellery courses, become a qualified valuer and sourced jewellery from the finest designers and craftsmen from the UK to Hong Kong and Italy to Canada. One of my most memorable experiences was a visit to the gem mines and dealers in Sri Lanka which was fascinating.

With jewellery being my lifelong passion, and always holding firm the values of running a family owned local business, I continue to run Conroy Couch with my daughter Michelle following Regina passing away in 2019. We strive to create a jewellery shop which truly offers unique pieces, both old and new, along with providing exceptional customer service. Our additional services of repairs, buying in scrap gold and second-hand jewellery and pawnbroking mean that we can help to solve all your jewellery related queries.

My excellent team at Conroy Couch, under the stewardship of my manager Richard are always here to assist you.

MICHELLE STODDART- DIRECTOR

Like my father David, I grew up in the family business, working for my parents during the holidays from gift wrapping as a teenager to working on the shop floor as a student. Whilst I didn’t move straight into the jewellery trade, I have always enjoyed the beauty of jewellery and attended many trade fairs over the years.

After finishing university and working as a financial auditor for 12 years, I suddenly found myself launched back into the business following my mother, Regina, passing away in 2019. Whilst my responsibilities lie mainly behind the scenes, I work very closely with David on all elements of the business, ensuring that it stays loyal to our customers and provides exceptional jewellery service to everyone.

RICHARD GARSTIN – MANAGER

I have been the manager at Conroy Couch for over 10 years now and have over 20 years of experience in the jewellery industry. I previously worked as a manager of a jewellery shop in Cardiff where my role as an insurance replacement specialist helped to build my extensive knowledge around the repairing and replacement of lost and damaged items. I have an in-depth knowledge of gems and vintage jewellery and relish being able to deal with such items on a daily basis at Conroy Couch and to share their beauty and history with our customers.

As well as my managerial duties, I have a lead role in the pawnbroking element of the business and attend the National Pawnbroking Association AGM every year, as well as other key trade and jewellery events. I assist in advising on stock replenishment with David and head up the buying in of second-hand jewellery within the shop.

DEBBIE TRUEMAN – SALES CONSULTANT

I have over 16 years of experience in the jewellery trade having worked for eight years in the jewellery quarter in Birmingham before moving to Torquay and joining the team at Conroy Couch. My daily duties are varied and as well as selling, include window dressing, taking charge of our showcases displayed in local hotels, taking in repairs, buying in scrap and second-hand jewellery and pawnbroking.

My favourite element by far of working at Conroy Couch is our customers. Every piece of jewellery tells a story and being a part of the that journey, and passing it onto someone who will treasure it for years to come, is a very special experience.
My family roots are in Birmingham, but I have found a new family at Conroy Couch both in the people with whom I work and the incredible customers that I have met over the years.

SALLY CARTER – SALES CONSULTANT

I have worked at Conroy Couch Jewellers for over two years, previously having worked in a high street jewellers. There I gained my JET 1 and De Beer Diamond qualifications. Personally, I love jewellery and enjoy hearing our customers’ stories about for whom and why they are buying a particular piece of jewellery. Now, working at Conroy Couch which specialises in antique and second-hand jewellery, I also get to learn about the history of some of our pieces and work with the huge variety of jewellery that we have in store. Furthering my knowledge around gold buying is incredibly interesting, and no two days at Conroy Couch are ever the same!

JADE GILDER – SALES CONSULTANT

I have worked in the retail industry for many years, working with jewellery for around three years. Early on I completed the Jewellery Education Training (JET)and more recently have developed a passion for antique and vintage jewellery.

Having worked in other retail jewellers, I really appreciate the wide spectrum of jewellery, both old and new which is on offer at Conroy Couch and I love being able to share my passion for jewellery with customers, and finding them the perfect item.

The range of product, the experience at Conroy Couch and the fantastic services we offer means that I am confident that I can help anybody with that perfect item. It is always a delight being able to help our customers, with either buying or selling jewellery, and to do so with honesty and integrity.

BEVERLEY MADGE – SALES CONSULTANT

I have worked in the jewellery trade on and off for the last 25 years in and around Torquay. I adore Torbay and have lived here all my life; it has a unique climate and history.

I have a real passion for jewellery particularly the vintage and diamond set pieces. My favourite diamond cut is the Asscher because it is so unusual and rarely seen. I have worked for The Goldsmith group, Gordon Rowe and now Conroy Couch where I adore working with pre loved jewellery and taking care of prestigious timepieces.

I work within a great team, no day is the same and my day can be selling beautiful pieces, dealing with gold bullion, or handling with repairs. I particularly like creating bespoke items for customers.

I feel very fortunate to work in such a beautiful shop and learn about all about our vintage items, and the stories that the customers have about the pieces of jewellery that then creates the beginnings of a story for others.

My moto in life is dream big, sparkle more, and shine bright!

CUSTOMER SERVICES

Call 01803 292 950
Email [email protected]

VISIT US

Conroy Couch, 128 Union Street,
Torquay TQ2 5QB

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OPENING HOURS

Mon: 09:30 – 16:45
Tues: 09:30 – 16:45
Wed: 09:30 – 16:45
Thurs: 09:30 – 16:45
Fri: 09:30 – 16:45
Sat: 09:30 – 16:45

CONROY COUCH JEWELLERS

Established over 150 years ago, Conroy Couch is a family run, independent jewellers specialising in second hand and antique jewellery.